1. Who we are
The controller of your personal information is Prakash Vakhesa, trading as Initedge, House No. 14, Aangan Township, Madhura, Junagadh, Gujarat, India 362015. Contact: [email protected].
2. Information we collect
- Enquiry details: name, email, business name, website, project description, budget range and anything else you choose to send through our forms or email.
- Project information: materials, credentials and business data you share so we can deliver the services.
- Technical data: basic request data such as IP address, browser type and pages requested, processed by our hosting provider to deliver and secure the site.
- Billing information: invoicing details required for accounting. We do not store full payment card numbers.
3. How we use it and our legal bases
- To respond to your enquiry and prepare proposals (steps at your request, or our legitimate interest in running our business).
- To deliver contracted services and handle invoices (performance of a contract, legal obligations).
- To secure and improve our website (legitimate interest).
- To send you information you asked for. We send marketing only where permitted by law and you can opt out at any time.
4. Sharing
We do not sell personal information. We share it only with service providers that help us operate, such as hosting and data storage (Cloudflare), email providers and accounting tools, under appropriate safeguards. We may disclose information where required by law.
5. International transfers
We and our providers may process data in countries other than your own. Where required, we rely on appropriate safeguards such as standard contractual clauses.
6. Retention
We keep enquiry data for as long as needed to respond and for a reasonable period afterwards, unless a contract exists, in which case we retain project and invoice records for the period required by law. Enquiries that do not lead to a project are deleted after 24 months.
7. Your rights
Depending on where you live, you may have the right to access, correct, delete or export your information, object to or restrict certain processing, withdraw consent, and complain to your data-protection authority. Email us to exercise these rights. We will respond within the time required by law.
8. Security
We use reasonable technical and organisational measures to protect your information. See our Security page. No method of transmission or storage is completely secure.
9. Children
Our services are for businesses and are not directed at children.
10. Cookies
See our Cookie Policy.
11. Changes
We may update this policy and will change the date above when we do.